Contact Work Experience Projects About
Home About Projects Work Experience Contact
Finite Probability

Work History

"The secret of getting ahead is getting started" - Mark Twain

Information Technology

I.T. Support Specialist / 2019-Present / Oregon State University

  • Articulated and customized solutions clearly to meet client’s needs.
  • Provided comprehensive training to onboard new employees in procedures and network operations.
  • Automated installation procedures on client machines by deploying scripts.
  • Collaborated with management staff to resolve technical issues effectively.
  • Provided direct customer support via phone, email, and in-person.

    • 25B I.T. Support Specialist

    U.S Army / 2020-2023 / Oregon National Guard

  • Diagnosed and resolved hardware and software issues.
  • Regularly performed system updates, patches, and upgrades.
  • Maintained detailed records of system configurations, troubleshooting steps, and solutions for future reference.
  • Engaged in regular team meetings to discuss ongoing challenges, share insights, and develop solutions.

    • Indie UI/UX Artist

    Indie Technical Artist / 2017-2018 / UpWork

  • Created user interfaces for web and mobile applications using Adobe Illustrator and Photoshop.
  • Conducted user interviews to understand target audiences and incorporated feedback into the designs.
  • Designed professional PowerPoint presentations for client pitches.
  • Conducted design reviews and was provided constructive feedback.

    • Tutoring

    Mathematics and Business Tutor / 2017-2019 / Southwestern Oregon Community College

  • Developed lesson plans on student needs, focusing on both mathematics and business.
  • Assisted students with homework assignments, projects, and exam preparation.
  • Adapted teaching techniques to accommodate learning styles and levels of understanding.
  • Monitored student progress through regular assessments and feedback sessions.

    • Genie Quest

    Digital Artist and Technical Assistant / 2015-2016 / Genie

  • Crafted 2D assets utilizing Adobe Photoshop and Illustrator.
  • Developed scripts to generate JSON files enabling the display of products for purchase.
  • Maintained daily communication with project leaders and provided frequent progress updates.
  • Illustrated, designed, and produced UI/UX interfaces for the Genie Quest application.